Last updated: June 2026. These terms are provided for general website and service use and may be supplemented by a written proposal, statement of work, invoice, or managed service agreement.
1. Acceptance of Terms
By using this website, submitting a form, booking a consultation, requesting support, or engaging Nyxal Technologies, you agree to these Terms of Service. If you do not agree, please do not use the website or submit service requests.
2. Services We Provide
Nyxal Technologies provides technology services including IT support, cybersecurity, cloud services, network support, data backup, IT consulting, maintenance, and related advisory services. Specific deliverables, timelines, pricing, and responsibilities may be defined in a separate written agreement.
3. Client Responsibilities
Clients are responsible for providing accurate information, timely access to systems, authorized login credentials when required, and internal approvals needed to complete requested work. Clients should maintain ownership of their accounts, licenses, passwords, payment methods, and third-party vendor relationships unless otherwise agreed in writing.
4. Pricing, Payments, and Changes
Pricing may vary depending on the scope, urgency, number of users/devices, service location, and technical environment. Quotes and proposals are valid only for the period stated. Additional work outside the approved scope may require a revised quote or change order.
5. Cybersecurity and Backup Disclaimer
Nyxal Technologies uses reasonable professional practices to improve security, reliability, and continuity. However, no technology provider can guarantee that all risks, threats, outages, data loss, vulnerabilities, or third-party failures will be prevented. Clients are encouraged to maintain proper insurance, internal controls, and backup procedures.
6. Third-Party Tools and Vendors
Our work may involve third-party platforms such as Microsoft 365, Google Workspace, hosting providers, security tools, backup platforms, routers, software vendors, and hardware manufacturers. Nyxal Technologies is not responsible for outages, pricing changes, policy changes, or failures caused by third-party providers.
7. Limitation of Liability
To the fullest extent permitted by law, Nyxal Technologies is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of business, loss of data, or business interruption arising from website use or services, except where prohibited by law.
8. Website Use
You may not use this website to submit false information, attempt unauthorized access, interfere with website performance, scrape content, or misuse forms. We reserve the right to block or remove abusive submissions.
9. Contact
For questions about these Terms, contact Nyxal Technologies at [email protected] or call +1 631-619-2450.